AutoNation Ford Katy

I bought a 2020 Explorer Limited on December 29, 2020. It didn't get out of service for a week because they were fixing a recall item, then couldn't get the AC to work. I live in Texas, AC all year, just adjust the temp. I took it back two more times in February and March, they had it a week both times. So a new car was in the shop about one in four weeks for three months. I took it back and said it needed to be fixed right or give me another vehicle. Just to get out of the LEMON I had to buy a new vehicle and lost my ass on the LEMON as a trade in. Great way to treat repeat customers. I have now bought four new vehicles and and two used ones from Auto Nation Ford Katy over the years. I will never walk into the showroom again, I will only get the required service on the new vehicle done there. They have taken the last dollar they will get and I will never send them another buyer like I have in the past. They have not installed the parts that are laying in plastic on the floor to make the trailer lights work on the tow package.