AutoNation Ford Katy

If only I had looked at the 1 star reviews (and the F rating on BBB) and heeded before I bought. Do not do business with this AutoNation location. I bought a 2011 BMW X5 50i. The vehicle said I had 1600 miles to the next oil change on the computer when I got home and looked at that, so I knew they didn't do the claimed oil change before they sold me my vehicle. I was going to just accept they'd gotten me on that and take care of it myself, when I got a call I had to drive the 45 minutes to an hour back to let them do the emissions inspection that wasn't done before they sold the vehicle to me (or had expired and they had to do it again). So I decided to ask for my oil change, and they agreed. I made an appointment, brought it in, and they put new oil in the vehicle, but couldn't change the filter because they didn't have the right tool in their shop. I kid you not. That means the new oil is ruined, you have to change the filter at the same time you do new oil. But even better - they put on the second page of the paperwork that they diagnosed an oil leak from the engine. They didn't tell me about this since I'm sure they knew it was leaking when they sold the vehicle to me, but sold it to me anyway. I call my salesman Ahmed and he tells me, take it to your mechanic, it's yours. Then, and I have this recorded, he said "they can't even change your oil right, how can they diagnose an oil leak?". My cell records all my calls, again I have it recorded. Oh, and the nice replies from AutoNation here's our number please call us so we can make it right? That's their main number for the recording to choose a department - I'm still waiting on a call back from manager Chris from last week. Fat chance that's going to happen. Don't let yourself feel like a screwed idiot like I do right now - don't buy from this dealership. If you do you may really wish you'd listened to me.