Lone Star Chevrolet

Took my car, which i purchased from lone star, in to be repaired from a no-fault accident. When I went to pick it up, the repairs were not complete and the body was severely scratched across the passengers side. Lonestar fought every step of the way to fix it--even the parts that were not fixed from the accident that were in the original scope. Before I had finalized the drop off of my car a technician at Lonestar walked around the car with me and marked the points of preexisting damage, the scratches were not part of it. After two attempts the damage was not all fixed. Additionally, the customer service for this experience was horrible. Auditors will not willingly (even after politely asked) walk out to your car to review the work done on it with you. The final time I came in to pick up my car I was just handed the keys, no thank you for your business, have a nice day etc. Lonestar is seriously failing in their body shop and service departments. Because of this experience I will not buy another car from Lonestar. Previous dealings with them had all been pleasant and easy but this experience was so horrible it made the decision.