AutoNation Ford Gulf Freeway
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Dealership Service Review
service Rating
oil change
Written byon 05/11/2023
went it for a routine oil change was quoted a 1-1.5hrs wait but ended up waiting close to 3hrs. Jose did apologize and inform me they were short staff and that's why it was a longer wait.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ash Scott on 05/13/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
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