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Mercedes-Benz of Houston Greenway


3900 Southwest Fwy, Houston, TX 77027 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (50) No (5)
Service Rating
Recommend:
Yes (49) No (10)
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Dealership Sales Review

1 out of 5 starssales Rating
Poor service from Rhett at used car center
Written by natalie Johnson on 05/26/2024

I would never recommend anyone going to Greenway as I bought a car from them paid half upfront $40,000 car and rent knew and Chris knew as well. His general manager and used cars is gently used Range Rover discovery. I bought not have a manual in the glove box and they knew it and they didn’t even try and get me one. They just made up stuff and I’ve called and called probably six times Chris and six times to read leaving messages. Never getting anywhere. I’m at the point where I’m gonna call the GM and discuss it with him This is poor service for Greenway. Don’t use a dealer until you make sure you’ve got everything in the vehicle that’s supposed to be there. They are not upfront and honest.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Chole Yates on 05/29/2024
Dealer Response
Hi Natalie, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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