Lone Star Chevrolet

Do not recommend this place for any services! First I waited 15 mins before being asked for help then I waited an hour and a half, for an appointment which took me weeks to make. When I went to go ask how much longer my vehicle would be I was told I was next. When I asked why hasn't anything been done after an hour and a half I was told because there is a new system in place. I then asked for my vehicle back because I had things to do than sit at a dealership for hours just for an oil change and tire rotation. The service person helping apologized and said I could return anytime WITHOUT an appointment and wouldn't have to wait as long. When my husband took the vehicle back later in the week he then wait TWO hours just for a simple oil change and tire rotation. No service analysis was done on my vehicle but then the only thing the mechanics said was that the key to all the master lock lug nuts was gone and tried to give us a quote, when I believe and know this dealership lost it because this is THE ONLY PLACE I BRING MY VEHICLE TO. Needless to say I am overly disappointed and disgusted by the service all around. Once my service warranty is finished with this place I will NEVER return or EVER recommend anyone to such a headache!