Lone Star Chevrolet
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Dealership Service Review
service Rating
2 Hour oil change
Written byon 01/14/2025
When the time comes to get an oil change for my vehicle, it is my nemesis! It happens most of the times! Even if you make an appointment thinking that you're going to be out within a decent amount of time.... NO!!! A two hour oil change and they didn't even do the multi point inspection!I am sick and tired of always the same.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Katie Witt on 01/15/2025
Dealer Response
Hello,
We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Manager at (832) 850-4481 at your earliest convenience so we can work to improve your experience.
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