Lone Star Chevrolet
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Dealership Service Review
service Rating
Oil change and tire rotation
Written byon 10/12/2016
updated 10/24/2016
My appointment for an oil change and tire rotation on my 2016 chevy tahoe was at 12:30 PM on a Thursday and it was almost 3 PM before I got out of the dealership. If I would have known it would took that long with an appointment, I would have waited and just went back on Saturday when the service department opens like I normally do. I have never waited that long before for this type of service. I really don't understand the benefit of making an appointment when you seem to be placed in the same queue as others that didn't make an appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes