Lone Star Chevrolet
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Dealership Sales Review
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Don’t go here
Written byon 03/08/2025
Don't come here. Car had a blinker problem that is usually an easy fix. They said they would fix it if I bought it. Signed papers to buy the car that day. Going to bring a check and pick it up 2 days later if the blinker was fixed. Not only was the blinker not fixed, no communication until I got there. A little background, I have a handicap dad and the car is more for him and the power passenger seat to make sure he can get comfortable oh and it's almost 2 hrs 1 way. They let me get there without communicating with me and then tried to sell me a different car....THAT DID NOT HAVE POWER PASSENGER SEAT. Don't come here.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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Katie Witt on 03/11/2025
Dealer Response
Hello,
We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would appreciate the opportunity to make this up to you. If you are willing, please reach out to our General Manager, Mike Baches, at 281-827-5200 so we can work towards a resolution.
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