AutoNation Ford Gulf Freeway
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Dealership Service Review
service Rating
Communication
Written byon 04/19/2023
Well, my car was at dealer for 2 months, I think, the communication isn't there and return calls when promised. If it wasn't for my efforts on checking status of my vehicle it would still b there. I know I purchase aftermarket parts/Steeda. But ask them if they can install them. Answer was yes.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 04/20/2023
Dealer Response
Hi Johnnie, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-2089 to discuss what we can do to help.
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