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AutoNation Ford Gulf Freeway


12227 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (38) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
BEST SERVICE EVER!
Written by Yesenia on 01/20/2023

Alfonso was extremely helpful when I brought in my 2018 Ford Escape. He was very attentive to detail, had answers to every question he was asked, and remained polite throughout the process. He made sure to explain what was being worked on, and updated me promptly on the progress. The mechanics were also efficient, and did great work on the oil change, ABS, and traction issues. I was happy to hear their suggestions upon taking a look at my car. Couldn't ask for a more smooth, easy customer service experience. If you bring your car here, know you're in good hands and ask for Alonso!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Tammy Reed on 01/22/2023
Dealer Response
Hello, Thanks so much for the warm recommendation of the team here at AutoNation Ford Gulf Freeway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.
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