AutoNation Ford Gulf Freeway

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AutoNation Ford Gulf Freeway
12227 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(164)
Recommend:
Yes (29) No (2)
Service Rating
(111)
Recommend:
Yes (38) No (1)
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Dealership Service Review

service Rating
Worst service ever
Written by Frenchtoast on 06/11/2021

They took me month just to check what was wrong whit my truck. I had to keep calling so I can find out what was going on whit my truck and when I finally got it back it was not fix correctly. I reach out and never got a call back.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Sue Tilly on 06/15/2021
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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