AutoNation Ford Gulf Freeway
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Dealership Service Review
service Rating
Prepaid Oil Package
Written byon 06/05/2017
updated 06/18/2017
Everything was great until I went to get my vehicle they were trying to charge me for the service, I explained to the service advisor that I had a prepaid package, I had also put it in my appointment notes that I had a prepaid package, lady at the window had to search on computer to find when I paid for package. No one had scanned the prepaid package.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes