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AutoNation Ford Gulf Freeway


12227 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (38) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Rosa Villatoro is outstanding and extraordinary
Written by StephenHuo on 07/08/2016

Our family went to AutoNation Ford Gulf Freeway on July 4th, the Independence Day, to purchase a new 2016 ford explorer after talking with Rosa Villatoro via emails in the past week. Rosa Villatoro is outstanding and extraordinary, and one of the best sale managers I have ever seen!! She had been a school teacher for 18 years before joined in AutoNation Ford Gulf Freeway; this maybe the reason why you feel very warmly and nicely when you talked with her compared to other sale managers. Rosa just has great communication skills that make you feel very comfortable! I had talked with approximately eight ford dealers via email and the replies from Rosa made me feel I should come to AutoNation Ford Gulf Freeway other than the other dealers. I am glad I am extremely correct on my decision. Rosa was waiting at the door when we arrived and listened to what we wanted on our new vehicle. Initially we chose a vehicle that fits our needs most; however it ends up with very high mileage on it. Rosa immediately found another vehicle with exactly same option packages and lead us to a test drive! By the way, we found she is an excellent driver as well! When we saw that vehicle in the new car parking lot, it was surrounded very narrowly by other cars. It was too narrow that I would never dare to drive it out! She showed me her amazing drive skills by moving it out smoothly without any scratches. After we wanted to buy, Rosa helped us to make it happen at an amazing price that is lowest compared with all eight dealers that I have negotiated for a week. I just talked with Rosa about my request, and she handled all the other communications with her managers and financing staff in a very short time. Rosa is amazing professional and friendly, she took great care of me as a customer and I would recommend Rosa to anyone looking to buy a Ford. It was a great, no hassle car buying experience, with Rosa standing with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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