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AutoNation Ford Gulf Freeway


12227 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (38) No (1)
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Dealership Sales Review

4 out of 5 starssales Rating
Outstanding people but low service
Written by Justaguy on 02/12/2023

Sales and finance staff were straightforward and easy to work with. No pushy behavior, spent all the time you could ask for. The problem is they aren’t servicing used cars before they sell them. Oil life is 40%, cabin air filter was clogged it was so dirty, interior only got dressing and wiped the place you don’t want, the wheel. The car was downright dirty. Nothing a good detailing didn’t fix when I got it home but not what you expect when dropping $30k. Honestly this feels like every car dealer right now and this was the least bad used car I found. I’m happy with my purchase, but nostalgic for the used car dealer of 5 years ago.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Savy Robinson on 02/14/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (713) 489-2089 so we can assist you further.
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