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AutoNation Ford Gulf Freeway


12227 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (38) No (1)
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Dealership Sales Review

1.3 out of 5 starssales Rating
Pre-owned sales staff are completely untrustworthy
Written by artoo_d2 on 11/27/2010

I used the Zag Car Buying service to try and purchase a Certified Pre-Owned vehicle from this dealer. I spoke with the dealer, test drove the vehicle, then called to make the purchase. The dealer agreed to the deal over the phone. I drove straight to the dealership with cash in hand and I was there within an hour and a half. Once I was there, they informed me that they sold the vehicle to someone willing to finance the vehicle through the dealership. They wouldn't even offer to find another vehicle with the same specs for the same deal (though at this point it would have taken some serious incentives to continue to deal with them). No apologies from the staff or the management despite the verbal confirmation from the internet sales manager over the phone less than two hours prior. I would not recommend making a purchase at this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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