Skip to main content

AutoNation Ford Gulf Freeway


12227 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (29) No (2)
Service Rating
Recommend:
Yes (38) No (1)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
WOW!! Best Car Buying Experience
Written by kari86daisy on 06/13/2013
updated 05/17/2025

It was the last day of the month on May 31st, Friday, and the prior evening I was at Planet Ford trying to trade in my 2010 Ford Fusion for a 2013 Ford fusion to rid of my 18% interest rate that was eating me alive. Planet Ford was not only a rip off on their pricing, they seemed as if they weren't even trying to make me a deal and they promised to work on it the following day and get back to me about it. NOPE never even called. So I had heard some good things and reviews on AutoNation so I inquired about a car I wanted and received a response from Zeke right away. I told him my situation up front with a credit issue, nothing down and my trade being upside down. No problem! Didn't scare AutoNation away! He got me all the paperwork I needed for pre approval and I went down there after work, there he was and the car I picked out. Zeke Cervantez was very professional and informative about the car and easy to talk to. When it came down to the deal and trade it there was some time spent going back and forth as with any good deal and they made it happen. Not only did I walk away with a car that night like I wanted, the Ford Fusion was an SE.... one grade up from an S that apparently Planet Ford couldn't do a deal with me on. The finance manager that I spoke with was fabulous and ended up getting me 3.9%!!!! the paperwork closing the deal with awesome and it was the best car buying experience I have ever had. I am referring everyone I know and I am proud to leave their little decal advertising that I bought my car from AutoNation! Did I mention Im loving my new car? Like a dream! Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
autonation on 06/15/2013
Dealer Response
Thanks so much for these comments-- we appreciate your feedback and thank you for your recent visit. Customer service is our top priority so we're glad you are satisfied. We hope to see you again when you're in the market for another vehicle.
Report