AutoNation Ford Gulf Freeway
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Sales service vs financing service
Written byon 08/04/2017
Let me start by saying we had a great experience with the sales person and the sales team. However, we did not have a great experience with financing. We purchased an extended warranty the day of sale and told we could cancel at anytime. The very next week we requested the extend warranty be cancelled. It has now been Six weeks after purchase and we are still trying to have the warranty cancelled. I will not return to this dealership for my next vehicle purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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autonation on 08/08/2017
Dealer Response
We regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (713) 489-2089 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you.
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