AutoNation Chrysler Dodge Jeep Ram Houston
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Written byon 11/19/2023
1. I brought my vehicle in prior to going out of b2b for the concerns. 2. I called THE DAY BEFORE to ensure that I would be covered 3. I arrive 2 days or so after my B2b ran out due to scheduling and all of a sudden there’s no record of prior times I brought the vehicle in & im not covered even tho I call THE DAY before to ensure this very same information!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 11/20/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Houston. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.
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