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Dealership Service Review
service Rating
Not happy
Written byon 01/23/2023
I don’t like that they have changed their rules on loaner cars. I feel as long as someone has car insurance that should allow them to get a loaner, especially when their car is kept for more than a day! People miss work and end up with a big bill at the end! Not happy at all
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Neil Snied on 01/26/2023
Dealer Response
Hello Nita, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-7825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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