AutoNation Chrysler Dodge Jeep Ram Houston
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Dealership Service Review
service Rating
Oil change and alignment
Written byon 12/27/2022
I was not pleased with the wait time. I had a set appointment. But, they told me that I need other things done. I agree to do so. But, sitting there for 2 1/2 hours was totally unnecessary.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sarah Rudolph on 12/29/2022
Dealer Response
Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-7825 to discuss what we can do to help.
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