AutoNation Chrysler Dodge Jeep Ram Houston
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First oil change on 2020 Scat Pack Wide Body Challenger
Written byon 07/16/2021
I called around 8:30 AM Thursday and spoke to Juan Reyna. I wanted to make sure that the maintenance warranty plan I purchased when I bought the car was on record and that it would be applicable to this first oil change at 5K miles. Juan stated that it is/was and that he could fit me in at 9:45 AM that morning. I took that time slot and showed up on time. Through the whole event, Juan (and others there) was helpful, courteous, and friendly. I'd definitely recommend him and the service department, based on my recent experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sue Tilly on 07/22/2021
Dealer Response
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
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