AutoNation Chrysler Dodge Jeep Ram Houston
Back to Service Reviews
Dealership Service Review
service Rating
Not reimbursed for car rental
Written byon 05/01/2021
Be prepared when the service department makes a mistake when servicing your car be prepared to pay for your own rental. Even though they reimbursed me for having my car towed back to the dealership they should be responsible in reimbursing for the rental since it was a technician error since the dealership didn’t have any cars available. Not good business
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Trinity Miller on 05/03/2021
Dealer Response
Hi Kelvin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-7825 to discuss what we can do to help.
Report