AutoNation Chevrolet Gulf Freeway

Took my Silverado in to get my battery that I had.purchased there to get a warranty replacent and ended up being forced to by and extra battery that I did not need because of bad communication on behalf.of the service advisor I was assigned. I told the advisor that was not what I wanted but he just would not work with me. Apparently he went and ask the shop to remove the battery and the shop manager denied it, then he went to the service supervisor and he also denied the removal, the advisor said my only.option was to finance the battery which I had to do because they would not give me my keys. Could.of been a simple removal of the battery but no they were set on me buying the battery so now I'm $400 plus the finance charge in the hole for something I did not need. I mean it's not.like if the battery had been used or anything like that because my truck hadn't even left the dealer parking lot. This is why when it comes to speaking with someone about an issue about your vehicle it is better to call the person rather than texting. It the advisor would of called me and explained his intentions I would of told him what I wanted.