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AutoNation Chevrolet Gulf Freeway


13800 Gulf Fwy, Houston, TX 77034 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (27) No (4)
Service Rating
Recommend:
Yes (32) No (4)
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Dealership Service Review

1 out of 5 starsservice Rating
Poor service departments
Written by Disappointed on 06/23/2023

We purchased a new vehicle and sales team was great. However, after 1200 miles started having a problem. Left it with service for two days and said they couldn’t find anything. It quickly became obvious they didn’t look very hard as we had to listen to problem all the way home. Won’t be going back there.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Theo Sanders on 06/28/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.
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