AutoNation Chevrolet Gulf Freeway
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Dealership Service Review
service Rating
Poor communication
Written byon 01/12/2023
I set my appointment up at the beginning of January and it wasn’t until today when I got to the dealership that I was told that they did not have what they needed to flush my car. Which was a waste of my time when they knew my appointment was at 7:30am and instead of calling me the day before to tell me to reschedule they wait til I get there to tell me which I don’t appreciate
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andy James on 01/14/2023
Dealer Response
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8940 to discuss what we can do to help.
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