AutoNation Chevrolet Gulf Freeway
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Dealership Service Review
service Rating
Terrible Communication
Written byon 12/25/2022
Had to turn my truck into for service and had them take my vehicle in for almost over a month. The Rep rarely picks up the phone and when I received my vehicle back, they pinched a wire and made my fog lights stop working. They also didn't fix my mirror that was damaged. I had to go to another auto shop for them to diagnose and fix the issue. I would never recommend nor do business with them again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kevin Smith on 12/28/2022
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. Please call our General Manager at (281) 305-8940 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!
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