Audi Grapevine
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Dealership Service Review
service Rating
Rene's excellent customer service
Written byon 02/20/2024
I have been to the service department about 5 times in the past 12 months and have always dealt with Rene. He always finds away to make the experience better than the previous visit and never disappoint regardless of the issue.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/21/2024
Dealer Response
We're pleased to hear that Rene has consistently provided you with a positive experience in the service department. It's great when team members go above and beyond to enhance your visits. Thank you for choosing our service department, and we look forward to continuing to meet your expectations in the future!
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