Audi Grapevine
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Audi Grapevine TX - service excellence
Written byon 12/27/2023
Well, they couldn’t control the fact that my 2014 A6 needed a couple major repairs, so the price tag was a punch in the gut, but the service team across the board was top notch. Great work in a timely fashion and (hopefully) have the car going strong for many more miles. Mark, Joel, Jacob and several others provided hospitality, not simply service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 12/29/2023
Dealer Response
It's wonderful to hear that despite the unexpected major repairs on your Audi A6, our service team went above and beyond to assist you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
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