Audi Grapevine
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Dealership Service Review
service Rating
Great Service Experience
Written byon 12/07/2023
I had some car trouble, and Audi made it as easy as possible to get towed, into a loaner, fixed up, and put back on the road. Major shout out to Kelvin for all he did to ensure a good experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 12/07/2023
Dealer Response
It's great to hear that Audi made a challenging situation easier for you when you had car trouble! Having a seamless process for towing, providing a loaner, and ensuring your vehicle was fixed promptly speaks volumes about our commitment to customer service. Kelvin's efforts in ensuring a positive experience are definitely commendable. Thank you for your business!
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