Audi Grapevine
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Dealership Service Review
service Rating
Helpful & Professional
Written byon 07/26/2023
Service representative Vernon Burns accepted me driving in without an appointment after purchasing a used Audi for my son. He spent time orienting me to the vehicle. Vernon was very knowledgeable and patient. The subsequent service and inspection was done in a timely and professional manner. It was an excellent experience and I highly recommend this dealer’s service department. Well done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Laura Driscoll on 08/01/2023
Dealer Response
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
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