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Audi Grapevine


1260 E State Hwy 114, Grapevine, TX 76051 (map)
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Sales Rating
Recommend:
Yes (9) No (2)
Service Rating
Recommend:
Yes (34) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
repairs under warranty
Written by service on 06/18/2019

I have called multiple times to get the door handle replaced on the driver's side door. twice I was told there was no record of my call. I get different answers each time I call. I called at the end of April and still do not have a new door handle.

  • Recommend this dealer? Yes

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Customer Service on 06/27/2019
Dealer Response
We truly value your business and thank you for bringing this to my attention. Please contact me directly at 817-553-2226. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Benson Chanthirath Service Director bchanthirath@audigrapevine.com
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