Audi Grapevine
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Dealership Service Review
service Rating
10000 mile maintenance
Written byon 06/04/2019
Finance department was misleading when selling coverage and said all would be covered. However, tire rotations are not and cost twice as much as it would to have it done at a tire shop. Also, car was not washed when completed which is supposed to be a part of service. Service tech was fine - not his fault. Sales and finance departments are purposefully deceitful.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
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Customer Service on 06/05/2019
Dealer Response
Thank you for bringing the warranty issue to my attention, I would like to do more research and try to make up for this. Can you please contact me when you have a moment? Mo Saleh - General Manager - msaleh@audigrapevine.com
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