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Audi Grapevine


1260 E State Hwy 114, Grapevine, TX 76051 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (9) No (2)
Service Rating
Recommend:
Yes (34) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
No Follow Up
Written by AliciaMM on 11/23/2023

My sales person was Luis. I contacted the dealership and he was the person the respond. The initial text messages were the last I heard from him. Someone else did the test drive, wrote up the paperwork, in his name, and excitedly congratulated my 18 year old in his car purchase. We had the car looked over by a different dealership and the found the oil pan was unsealed. I called and text Louis to see if they would make the repair. I’ve spoken to several people. Everyone pointed me back to him. He has yet to contact me and it’s been over a week. I’m disappointed in this experience and will not recommend him as a salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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