Audi Grapevine
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No regret on car purchase, but I’m not happy with the delivery
Written byon 08/27/2022
Dealer said window tint is done, but My Vehicle didn’t have any Tint. On a brand new car error displays as Lane Assist Malfunction. I’m surprised Audi didn’t perform quality check, all the accessories check before handing over the key to me. Now, I have to make a time from very busy schedule to go the dealer and sit over there for several hours so they can fix all those issue.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Customer Service on 08/29/2022
Dealer Response
Thank you for bringing this to my attention. I apologize that there is an error message on your display and that your windows were not tinted. I would like an opportunity to address your concerns and to earn your business, please contact me at 817-553-2226. I look forward to speaking with you.
Benson Chanthirath
Aftersales Director
bchanthirath@audigrapevine.com
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