MINI of Dallas
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It could have been better it could have been worse.
Written byon 05/29/2023
Communication around my vehicle repairs could have been much better. They resolved the issue I was experiencing nonetheless, but I would have preferred less issues and having to bring it back in along the way. My vehicle also wasn't cleaned at all after repairs were completed, normally at other dealerships I have been returned a spotless vehicle inside and out.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Abbott Carter on 06/02/2023
Dealer Response
Hello Santasha, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.
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