MINI of Dallas
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Uneasy feeling leaving your dealership
Written byon 05/09/2023
I didn’t like the up sell. I was told my car hadn’t been serviced since 2017, but I purchased it from you all in 2022, so either you sold me a car and didn’t do any maintenance prior, or you lied to scare me into buying all the other services.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Barry Lewis on 05/11/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at MINI of Dallas take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5528 -- we hope to hear from you soon.
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