BMW of Dallas
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Dealership Service Review
service Rating
Excellent Client Service
Written byon 03/07/2025
My service advisor is/was Dean Nassar, an upstanding individual who handled my car/case with urgency, effective communication, and did his best to coordinate everything to ensure timely return of my 2018 BMW 530i. I appreciate the professionalism, frequent communication and desire to be available and assist where possible. It was my first time having a car break down, but the recovery process was smooth and transparent and bonus points for BMW of Dallas/Dean for offering uber rides home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Phoenix Grant on 03/10/2025
Dealer Response
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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