BMW of Dallas

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BMW of Dallas
6200 Lemmon Ave, Dallas, TX 75209 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(278)
Recommend:
Yes (37) No (8)
Service Rating
(243)
Recommend:
Yes (52) No (7)
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Dealership Sales Review

sales Rating
Sales is good, management & follow up not so much
Written by Katie C on 09/26/2023

I was told they were getting the second key from previous owner and would get it to me. After calling several times and leaving voice mails, with no response, I am extremely disappointed BMW can't provide better service or follow up than this.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Piper Yost on 09/28/2023
Dealer Response
Hi Katie, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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Neil Snied on 09/28/2023
Dealer Response
Hello Katie, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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