BMW of Dallas
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Sales agreement
Written by 09/22/2023
onThe sales agreement was not filled out correctly. Paid cash for the car and it showed sales amount due. Took literally countless emails, messages and calls to finally get it corrected. Between that and the finance guy being so extremely rude and irritated because we didn’t want any extra warranties and him not giving us a paid in full receipt, made it a terrible experience. Could not get the general manager or sales manager to return an email or call. Never did contact us. Expected way better service from a high end dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Neil Snied on 09/24/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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