MINI of the Woodlands
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Dealership Service Review
service Rating
Engine oil change and spark plugs
Written byon 12/03/2023
The reason for the lower score is because of amount of time it took to have a simple service done. The dealer advertises to have shuttle and loaner car service but they don’t. I wish they had more locations throughout the Houston area (this would apply more to Mini as a company).
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 12/04/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (936) 344-1258 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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