Skip to main content

MINI of the Woodlands


16675 I 45 S, Conroe, TX 77385 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (15) No (3)
Service Rating
Recommend:
Yes (14) No (2)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Great Experience as a New Customer
Written by LASouthern on 01/12/2023

As a new to the area and new to Mini Cooper of The Woodlands I could not be happier with my experience. My service writer, Selene Caballero was nothing short of professional, responsive, knowledgeable and great to work with. I am unaware of the Technician that performed the work, but I do now that I received my car back running like it did when it was new in 2012 and I drove it off the showroom floor. I was prepared to have the car at this dealership for at least a week. I was amazed when it was done and ready to go within 1-1/2 to 2 days. Considering the amount of work that was needed, this was exceptionally fast and very appreciated. I will inquire as to the possibility of dealing with both professionals when I need oil changes, service etc.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Abbott Carter on 01/15/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Report