MINI of the Woodlands
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Dealership Service Review
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Fixed the issue BUT.....
Written by 12/09/2022
onbrought in my 2011 Mini Cooper S for a crank, no start condition. They did accurately diagnose and fix the issue but along the way tried to charge me an extra $185 just to register my battery on a NON-IBS car which was totally unnecessary and has zero effect on the vehicle....not nice or ethical to try and take advantage of a customer.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Tammy Reed on 12/11/2022
Dealer Response
Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
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