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MINI of the Woodlands


16675 I 45 S, Conroe, TX 77385 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (18) No (3)
Service Rating
Recommend:
Yes (16) No (2)
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Dealership Sales Review

3 out of 5 starssales Rating
Mini Cooper of the woodlands
Written by BDUBYA2 on 04/13/2023

Expericence wasn't bad until after signing, I noticed the bug guard had been removed from the truck, brought this to the attention of my sales guy (Which was a really cool dude) He said that it will be looked in to. The following week I recieved a text from him stating the service manager removed it due to it causing the hood ajar sensor to be activated, That's total BS I beleive that's what he was told, But I also beleive someone wanted it for their personal vehicle and removed it I told him that the guard was on the truck when I looked at it originally, and now its been removed Once I signed the papers, that technically now belonged to me along with the rest of the truck 3 weeks now, and still now solid answer, no compensation for the hood guard and no replacement Will not recommend dealing with this dealership

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Aria Scott on 04/16/2023
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Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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