MINI of the Woodlands
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2022 Mini Countryman S
Written byon 01/07/2022
Took delivery of Mini in Conroe, TX—no dealerships in Louisiana. Initial communication & document gathering was seamless through email correspondence. Arrived in Conroe at 2pm for pickup, the processing of paperwork was so lengthy, returning the rental was stressful and almost a disaster because of traffic and timing. Perhaps out of state customers should have added assistance in the area of returning rentals.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Kevin Smith on 01/11/2022
Dealer Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
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