First Texas Honda
Dealership Service Review
I've bought three cars from First Texas Honda since 1999 and with a few exceptions, First Texas has done all the maintenance and repair work on those cars. The dealership is approx 15 miles from my home so on a few occasions I've had oil changes done at shops closer by, simply for convenience. I do so with apprehension since I have trust in First Texas but less so with oil change specialty shops. Honda reliability and First Texas Honda's solid service department have enabled me to keep a 15 year old Accord going in very good condition. Just yesterday I had a brake job and some other work done, and the final price was LESS than the estimate. Love it when that happens. Have worked with various service advisors over the years and many of them are still working there, a testament to the caliber of the shop. Most recently, Trudy has been my service advisor and she is fantastic - knowledgable, experienced, and a great person to work with. Absolutely trustworthy, open and honest. Even though I'm naturally skeptical and it would be easy for me to not trust a dealership, I'm truly satisfied with the First Texas Honda service department and appreciate the way they have cared for my cars over 15 years now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes