Skip to main content

First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (7) No (0)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Beware! Damaged car sold as new
Written by Laura4honda on 03/25/2016

My shopping experience was wonderful. After a few years finally started reading in Austin and I found my trunk full of water each time I was driving. Took car back to the dealership and they showed me how someone had bumped the car, then taped it with duct tape then sprayed over to match the color. There was a broken vent that allowed water in the trunk. They they suggested the neighbor hit my car in the driveway and repair it without me knowing about it. This is utterly ridiculous. I had to insist to have them fix the car for you or I would sue them. I would never buy another car from them ever again dishonest.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
seasondhonda on 04/11/2016
Dealer Response
Hi, my name is Season Dionne and I am one of the new Sales Managers at First Texas Honda. I would like to extend an apology for the experience you had with the dealership regarding this issue and find out more about this situation. Please contact me at 512-380-7472 or season.dionne@firsttexashonda.com.
Report