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First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (7) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
They sell used cars as new, be careful
Written by austint1 on 07/01/2011
updated 06/11/2025

I just wanted to share my experience with First Texas Honda to prevent others from feeling taken advantage of like our family was. We purchased a "new" car from them earlier this month that had 420 miles on it. We asked why there were so many miles on the car and were told by our sales person that they used this car for test drives. We accepted this answer as truth and purchased the car at full new car price since we wanted a car this color and could not find it at other Honda dealers in the Austin area. That night I went through the owner's manual and found a form stating that this car had been previously sold to another buyer 6 weeks before we purchased the vehicle. We sent an email that evening to the sales person to ask her if she had sold us a previously owned (used) car at a new car price. We were told that indeed the car had been sold to another buyer and within a few weeks of purchasing the car, she realized that she could not afford the payments on the car and returned it to First Texas Honda. We promptly asked to return the car or be compensated since we were sold a new car that was in fact used. We were then told the legal definition of a new car in the State of Texas is "under 600 miles and have never been titled". Legally I guess that they are right under Texas law however I feel this is immoral especially when we asked the reasoning behind the 420 miles and we were lied to being told that these were put on by test drives. Bottom line, don't trust these people. They are immoral and will twist the truth to sell you a car, new, used or otherwise.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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