AutoNation Toyota South Austin
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Dealership Service Review
service Rating
Service Department Lied
Written byon 06/22/2020
Had an appointment at 8:00am. Showed up at 7:50 and my car sat un the drop off bay until 8:20. Then it was moved to a line where it was 3rd in line. Saw a supervisor walking around and made him aware of the situation. He said there were no appointments and was rather rude. I tole him that I'll take my van and go to a local shop who would appreciate my business, which I did.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Jennifer Marell on 06/24/2020
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.
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