AutoNation Toyota South Austin
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shuttle driver
Written byon 06/08/2020
had to wait an hour for shuttle. he was not wearing mask during Pandemic. Service said govt recall for airbag would take 3-4 hrs. by the time we shuttled home it was ready. poor estimate of time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Review Responder on 01/28/2021
Dealer Response
We take your feedback very seriously and thank you for bringing this to our attention, Pat. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.
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